Payment Posting Specialist
North American Dental Group is searching for a Payment Posting Specialist to join our team.
This position is responsible for posting insurance payments and insurance adjustments while being able to recognize and escalate any discrepancies. This position is also responsible for researching, following up, and posting payment exceptions.
Essential Duties
- Posts insurance and patient payments including contracted and non-contracted insurance carriers.
- Posts appropriate adjustments when required according to terms of contract and management systems.
- Download batches from quick base.
- Use Middleware Remit IQ to assist in posting 835/ERA (Electronic Remittance Advice) files into practice management system Open Dental.
- Monitors reimbursement for any underpayments. If underpayment is made the account is forwarded to the AR team for follow up resolution.
- Ensure posted payments are all reconciled on a daily basis
- Escalate any payment issues to AR team through kick back process
- Monitor kickbacks to ensure they are completed in a timely manner
- Work with Cash Reconciliation team to follow up on and correct payment exceptions or discrepancies
- Actively support the company’s culture and business mission by always putting the organization’s people and its customers first.
Qualifications
- Minimum of two (2) years’ experience in Medical or Dental Billing, posting experience
- High School Diploma or equivalent
- Solid background with commercial insurance companies required
- Proven understanding of Explanation of Benefits forms, claim forms and insurance billing process
- Must be able to build positive relationships with team members and outside clients
- Ability to work independently and with others in a fast-paced environment
- Excellent verbal, written and interpersonal communication skills required
- Experience with M/S office products including Word, Excel, Outlook
Benefits:
We take pride in our ability to give our team members all the benefits they deserve. This is why we offer…
- A comprehensive benefits package including 401k
- Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
- Constant opportunities for career growth and continuing education
- An exciting atmosphere that allows for freedom and individuality – enabling our team to always strive to do the best for our patients
Equal Opportunity Employer
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
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